Why customer complaints are sometimes a good thing by Zig Ziglar

Zig Ziglar's Leadership & Success Series (Made for Success Collection)"Statistics suggest that when customers complain, business owners and managers ought to get excited about it. The complaining customer represents a huge opportunity for more business." ~Zig Ziglar

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#1 barrier to success

The Achilles Syndrome: Overcoming the Secret Fear of Failure“The greatest barrier to success is the fear of failure.” Unknown

Another great quote that I found on LinkedIN

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When quitting is no longer an option...

There's More to Quitting Drinking Than Quitting Drinking"When quitting is no longer an option, you're half way there." -Unknown

Found this quote on LinkedIn and loved it

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What's your motivation? by Ray Kroc

Grinding It Out: The Making Of McDonald's
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What's your motivation? "If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours." ~Ray Kroc

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Why having a book always in your hands is a good thing by Tryon Edwards

A Dictionary Of ThoughtsAlways have a book at hand, in the parlor, on the table, for the family; a book of condensed thought and striking anecdote, of sound maxims and truthful apothegms. It will impress on your own mind a thousand valuable suggestions, and teach your children a thousand lessons of truth and duty. Such a book is a casket of jewels for your housebold.
~Tryon Edwards


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Are you smarter than a Dolphin? by Douglas Adams

Life, the Universe and Everything"Humans think they are smarter than dolphins because we build cars and buildings and start wars etc., and all that dolphins do is swim in the water, eat fish and play around. Dolphins believe that they are smarter for exactly the same reasons." ~Douglas Adams


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How to talk to people by Nelson Mandela

Conversations with Myself"If you talk to a man in a language he understands, that goes to his head. If you talk to a him in HIS language, that goes to his heart" ~Nelson Mandela

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Why people "Hate on You" by CaCaw

Cacaw"You have to be prepared for people to hate you. Average people love to be average because very few people bother them." -CaCaw!

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